Return Policy
We value your business. If you’re not completely satisfied with the Our Product, just follow our 2 step return.
2 Step Return Process
Step 1: Contact customer support at +91 7483388448, Mon-Fri 10am to 5pm IST
Or
Email us at contact@sanoemi.in (Recommend)
Step 2: Ship the item back via Post/DHL/FEDEX to assigned place
- Refund:
On Received on Good, We will refund the Product value amount excluding any charges like Convenience Fees etc.,
Special Return Policy For Holiday Season:
We provide 50 days Extended Return Policy for the Holiday Season Order made from Nov.15th to Dec.25th.
For example, if your order made on Nov 15th, delivered on Nov 20th, you can return it before Jan.9th.2018.
Graphic tablets/displays/tracing pad:
We gladly accept returns within 30 days upon receipt of the device. 45 days for Within India
Products must be in like new condition with no signs of customer abuse.
Original sales package and all items included must be returned to receive credit.
For Accessories:
We gladly accept returns within 30 days of purchase. 45 days for state of California, USA.
Buyer is responsible for return shipping and handling of accessories.
